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Learn from one of the top leadership architect online, Bonnie Bonadeo of SOS Leadership Academy
Difficult Conversations without the Drama!
Heart and Edge VIP Webinar and Workshop
This VIP Webinar Workshop will teach you:
How to stop avoiding conversations that are costing you time, energy, clients, and team
Don't miss this Session!
What is it costing you?
You already know the conversation needs to happen...
The stylist who keeps pushing boundaries.
The team member whose performance has slipped.
The assistant who needs more direction.
The employee with talent… but attitude.
The client situation no one wants to handle.
The leadership moment you keep putting off because you don’t want to make it worse.
Bonnie Bonadeo
The Leadership Moment
One day, I was the rising star of the company: young, eager, determined to be a great leader, and honored with the President’s Eagle. Then I was fired for not being a good manager?
"Even going back to college did not make me a better leader"
I never wanted to feel that unprepared again.
And like many leaders, I thought I was already better than average. I read the books. I attended the seminars. I even went back to college, hoping more education would make me a stronger leader. But what I discovered was this: information alone did not make me better.
Emotional intelligence did.
It wasn’t about needing a better team. It was about becoming more aware of who I was being, how I was showing up, and how my team was experiencing me as a leader.
That awareness gave me something I had been missing: confidence, structure, and the ability to lead hard conversations with team members and clients without losing my heart — or my edge.
Salon Ownership and Leadership are not the same skills...
Learn to Lead, People, Connection, and Growth!
secret one
The salon industry is a people business built on connection, trust, and relationships. With nearly 90% of salon owners being female, many leaders naturally lead with heart first—wanting harmony, support, and loyalty within the team. But when leadership has too much heart without enough structure, accountability, and clarity, difficult conversations get avoided, and growth can stall. Heart matters, but heart without edge creates overwhelm.
Walk Away With
• Why salon leadership is different from traditional business leadership
• How overleading with empathy can create inconsistency and overwhelm
• The balance between connection, trust, and leadership authority
secret two
Ownership and leadership are not the same skill set. Ownership is often focused on tasks, operations, revenue, and keeping the business running, while leadership is focused on people, performance, behavior, and growth. Many salon owners were trained technically or operationally, but never trained to lead conversations, coach performance, or develop a team. A successful business needs both systems management and people leadership working together.
Walk Away With
• The difference between managing a business and leading people
• Why technical skill does not automatically create leadership skill
• How leadership directly impacts retention, performance, and growth
secret three
.Edge is the structure behind the heart. It’s clear expectations, accountability, coaching, boundaries, and the willingness to address issues before they become culture problems. Without edge, salons often experience inconsistency, low accountability, emotional leadership, team drama, unclear standards, and owners carrying too much of the weight themselves. Heart creates connection, but edge creates growth, trust, and sustainable performance
Walk Away With
• How to lead with accountability without losing connection
• Coaching approaches that improve behavior and performance
• The systems, boundaries, and communication skills that reduce drama and create stronger culture